martes, 9 de mayo de 2023
My curriculum vitae
viernes, 5 de mayo de 2023
Job interview
Hello, this post is about a job interview between my classmate Luis and me.
I am the Director of Human resources and I have to interview a candidate for a job as a marketing representarive.
Luis is the interviewee, he´s applying for a job as a marketing representative.
-Carlos: Hello Luis. I´m the Director of Human resources. Nice to meet you. Please take a sit.
-Luis: Hello. Thank you.
-Carlos: You are a candidate for the job as a marketing representative. I´ll ask you about some things.
-Luis: Ok, perfect.
-Carlos: Before ask you about your information. How can you describe your self?
-Luis: I´m so hard-working, organised and responsible. The firts days, maybe I can be a little bit nervous.
-Carlos: Tell me about your education and your languages.
-Luis: I have the secondary school and a sales and marketing course. And I can speak English and French.
-Carlos: Ok, very well. Can You work in differents hours?
-Luis: Yes. I´m flexible about hours.
-Carlos: Good. Now your starting salary is 11.500$ per year. And your working hours is from Monday to Friday and from 9:00 to 17:00.
-Luis: That´s well. And about the holidays?
-Carlos: You have got 22 days per year and 10 days paid sick leave.
-Luis: Perfect, thank you very much.
-Carlos: You´re welcome, Luis.
viernes, 21 de abril de 2023
A car presentation general opinion.
That presentation is about how to renting a car and it was expose by Luis, Fran and Analy.
The presentation has a correct vocabulary about the theme, they read a little bit and explains all the diapositives very clear.
The most intresting was how they can help when a classmate can´t continue.
jueves, 13 de abril de 2023
Handling Customer Complaints
Hello. This post is in collab with my classmater Fran. We´re going to do a conversation about a complaint and the client talks with the person in customer service to repair the product.
Fran: Magic Electrics, Fran speaking. How can I help you?
Carlos: Hello. My name´s Carlos. I have a complaint with an air conditioner
Fran: Oh, I do apologise. What´s the problem of the air conditioner?
Carlos: The cooling system doesn´t work.
Fran: Ok. Please, Can you tell me your order details?
Carlos: My customer number is ME357, the invoice number is 007865. The product has warranty.
Fran: I´m watching our recrods... Ok it´s perfect, i will to send a technician to repair the air conditioner as soon as possible
Carlos: Ok. Thanks
Fran: You´re welcome. Bye
Carlos: Bye.
martes, 28 de marzo de 2023
2.4 Telephone conversations
Conversation unit 7.
That conversation is about a person who needs talk to Simon Green but he is not here, so the person who recived the call ask the caller phone number and company to call back when Simon Green stay here.
Conversation unit 7.
The caller ask to speak to Jenny Gold but she is out of the town and is unavaible, the caller ask to leave a message, so, he can do it and leave a message to Jenny Gold.
Conversation Unit 8.
That conversation is about a caller who ask to speak to Sam Raymond but Sam's working at the moment at the City hospital, the person who recived the call ask what the problem is, the caller explains that there is a power cut in the factory and who recived the call sends Alex Raymond, another electrican from the company, to solve the problem.
jueves, 16 de marzo de 2023
Make a complaint.
A- Hello, good morning. How can I help you?
B- Good morning. I want to make a complaint.
A- Oh, I´m so sorry. Can you tell me your name and your customer number?
B- Yes, (name) and 3004376.
A- Ok, (name) and 3004376. Can you tell me what´s wrong is?
B- I bought a green sweater but I recived a blue sweater.
A- Ok, can you tell me the order´s letter and number?
B- Yes, B04953.
A- Perfect. I´ll transfer your complaint to the shipping department.
viernes, 24 de febrero de 2023
Meeting dialogue
Ulises: Good morning, Ulises
Carlos: Good morning Carlos
Ulises: So, I´ve been wanting to schedule a meeting, all the sales reps are going to be there
Carlos When is it going to be?
Ulises: I was thinking 27th June
Carlos: Let me check my agenda, I´m sorry but I have a trip to Manchester. Can it be on the 30th?
Ulises: Its´s fine, I can re-schedule my agenda, but I have enough time. Can it be at 10:30?
Carlos Good! Where is the meeting going to be at?
Ulises: I was planing on the 4th floor of our office building
Carlos Can I know about the topics to discuss there?
Ulises: It´s about the budget cuts, we are running short of money. I will contact everybody so you dont have to worry about it.
Carlos Thank you.
viernes, 17 de febrero de 2023
Niche market.
Urbancollect.
A physic shop focused on the merch for vinyls
CD from urban genre and somethings merchandaising products relationship whith
the genre.
The niche of this product focuses on the
people who listen the urban genre so much and want to have colleccionist products
from their favourite albums/artists/songs.
That´s a brand with medium prices, accesible to all public who like urban music.
By the ears encourage the heart.
Marketing poster:
jueves, 12 de enero de 2023
Tasks to do
Hello, good morning.
This morning I have to do a lot of things and I need your help to do some tasks, please.
First, you have to go to the post office. I leave in the carpet called "contracts" in the computer one contract so important, is the file "contract 1", you havee to send it to Simon Floyd.
Second, you have to buy 40 first class stamps and 20 larges envalopes.
On the shelves next to my desk, there are some products samples. I need you to send them to RCC Electronics Ltd. That is important so send it by the courier please. You have to protect the products samples whith bubble wrap because are so fragile. The direction of the company is in a message in your phone.
And finally, I give you access to the mail log of our company because maybe you mind process the incoming mail tomorrow morning please.
I´m here to ask you if you have any questions.
Thank you so much, see you again.
viernes, 16 de diciembre de 2022
When buying a new computer.
Hello, in this post of my blog I´m going to explain what do you need to consider when buying a new computer and show the best computer at a low price in sales.
First, you have to evaluate your needs because a computer is somthing while you have to know what do you need to buy. You have to think if you need a office computer for a desk or a laptop to take at differents places. Then, with that information, you should to think the power what you would for your computer and see the differents components for the computer.
So when yo have thought what do you need, yo have to buy the components for the computer, like the processor, the memory RAM, the hard drive, the optical drives, the video and graphics cards. Then you have to buy a screen to use the computer and a mouse to can move for the computer. There are some periferics like a mat, helmet, etc... but there are not necesary.
That´s the best sale while I found online. This is a pack with a well computer, a mouse and a screen for a low price. You can find this pack here.
jueves, 15 de diciembre de 2022
How to use a photocopier.
Ulises: Hi Carlos, we bougth a new photocopier so I´m going to show you how tu use it.
Carlos: Nice, thanks.
Carlos: Can this machine photocopy in colour?
Ulises: Yes, it´s easy, you only have tu turn it on the red button and press the green one.
Carlos: How can I replace the toner cartridge.
Ulises: Good question, pull this forward and change it.
Carlos: And how do I enlarge a document or reduce it´s size?
Ulises:You don´t need to use the photocopier to this, only have to adjust the paper in the computer, that´s all you need to know to use the photocopier.
martes, 13 de diciembre de 2022
E-mail.
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